About — SyncMed Technologies

Our mission

To improve patient safety during emergency handovers through trusted, human-centered technology. We help EMS providers and emergency departments share critical patient information seamlessly, so frontline teams can act with confidence, clarity, and speed when it matters most.

Our vision

A world where critical patient information moves seamlessly from the first responder on scene to the emergency department ready to receive them. We envision a future where every EMS-to-ED handover is structured, complete, and reliable, where EDs can allocate staff and resources before the ambulance arrives, and where paramedics spend less time repeating information and more time doing what they trained to do. Better handovers mean better workflows, stronger teams, and better patient outcomes.

What we stand for

Human-centered by design

We design for real people in real environments, prioritizing usability, clarity, and decision-making under pressure.

Safety before everything

When information gets lost at handover, patients carry the cost. That's the gap we exist to close.

Interoperability and connection

With online and offline capabilities, patient information reliably makes it to where it needs to go, whether you're working in a remote community or a major urban centre.

Trust and accountability

We handle health and safety information with the highest standards of privacy, security, and transparency.

Practical impact

We focus on solutions that work in the real world, improving outcomes without adding burden or complexity for users.

The team

Frontline experience meets technical depth.

Franci Sterzer

CEO

Human factors and accessibility specialist with deep experience designing systems for high-risk, high-complexity environments. Leads company strategy, product vision, and partnerships.

Kate Ewing

COO

Emergency and triage nurse with over 15 years of frontline experience across Alberta. Holds a Master of Nursing focused on emergency handover, human factors, and clinical workflows.

Brandon Blondeau

CPO

Practicing paramedic with extensive frontline experience in emergency response and pre-hospital care. Ensures EMS2ED is practical, relevant, and integrated into paramedic practice.

Patty Wickson

Commercialization & Partnerships

Experienced in healthcare commercialization, system adoption, and stakeholder engagement. Leads go-to-market strategy and health system partnerships.

Blair Kelsie

Technical Lead

Senior technology leader with over two decades of experience building and scaling digital platforms. Oversees platform architecture, security, and scalability.

Jessica Wilkins

Applied Human Factors Researcher

Applies human factors research to the design of clinical workflows and tools, ensuring EMS2ED supports how frontline teams actually think and work under pressure.

Built at the Intersection of Care and Technology